Plan your first route

This guide takes you from an empty account to a saved, optimised route for one vehicle. You need to be logged in.

1. Save your addresses

A route is built from addresses in your address book, so add your depot and your customers first.

  1. Click Addresses in the top bar.
  2. Click Add address.
  3. Type in the search field. You can enter a place name, a street address, coordinates or a Google Maps URL.
  4. Click the correct result. Repeat for each address.
  5. Click Save all, then click Done.

2. Create the route

  1. Click Plan in the top bar.
  2. Click New route. The new route opens, ready to edit.
  3. Set the date and the start time. A new route starts today at 07:00 unless you change it.

3. Add the stops

  1. Click the Add a new waypoint field and start typing the name of an address.
  2. Click the address to add it to the route. Add your depot first.
  3. Repeat for each stop.

The first stop in the list is the depot, and the vehicle starts there. Its name shows as Depot: followed by the address. Tick Return to depot if the vehicle must end the route where it started.

The route's total distance and each stop's arrival time update as you add stops.

4. Optimise the route

Click Optimise route. Intelligent Routing puts the stops in the order with the shortest drive and updates the arrival times.

  • If you see "The stops are already in the best order", there is nothing to improve.
  • Click Reverse route to drive the same stops the other way round.
  • Drag a stop up or down to move it yourself.
  • Click Discard to go back to the last saved version.

5. Save

Click Save. To find the route again, click Route list. It is listed under Planned routes.

Next steps

If a customer only accepts deliveries at certain times, set Arrive after and Depart before on that stop. Then open the menu next to Optimise route and choose Optimise with Time Windows.